Solandris Terms of Use

§1. General information

1. Solandris is an online service for configuring and managing compatible devices that present information using light, colours and other visual effects.
2. The service is provided by CSHARK sp. z o.o., ul. Wyspa Słodowa 7, 50-266 Wrocław, Poland, KRS 0000524245, NIP 8971801698, REGON 022496426 (the “Provider”).
3. You can contact the Provider at contact@solandris.com.
4. These Terms govern the use of the Solandris website at solandris.com and related applications and services.
5. Solandris is currently free of charge. These Terms do not govern device sales or paid subscriptions.

§2. User accounts

1. An account is required to use Solandris features. Service information and legal documents are available without registration.
2. You must be at least 18 years old to create an account.
3. Registration requires an invitation code from the Provider.
4. During registration, you provide the required details, accept these Terms and confirm that you are an adult.
5. The service agreement is concluded when you verify your email address.
6. You are responsible for keeping your login credentials confidential and for activity on your account to the extent permitted by law.
7. You should not share your account with other people. You may manage multiple compatible devices.

§3. Service features

1. Solandris allows you, among other things, to:
   • add and configure compatible devices;
   • choose information sources, such as weather forecasts, air quality, calendars and external data sources;
   • define how devices display information;
   • manage settings and presets;
   • install available device firmware updates.
2. Feature availability depends on the device, its software and the availability of external information sources.
3. The service requires internet access, a compatible device and suitable software.
4. The Provider may develop, modify or discontinue features for justified technical, organisational, security or legal reasons, while respecting users' rights.

§4. External information sources

1. Solandris may retrieve information from services and sources selected by you.
2. You must only use sources you are authorised to access.
3. The Provider is not responsible for the independent actions of third-party providers, including the availability or accuracy of their data. This does not limit liability imposed on the Provider by applicable law.
4. Information presented by Solandris is supplementary and should not be the sole basis for decisions affecting health, safety or property.
5. Keep confidential source URLs, tokens and other access credentials secure.

§5. Acceptable use

1. You agree to use Solandris lawfully, in accordance with these Terms and the intended purpose of the service.
2. You must not use the service for unlawful activities, infringe others' rights, circumvent security controls or disrupt the system.
3. The standard service is intended for private use. Commercial use requires a separate arrangement with the Provider.
4. If these rules are breached, the Provider may request that the breach cease, temporarily restrict access or, in serious or repeated cases, terminate the service.
5. Access may be restricted immediately where there is a serious security risk.
6. Any action taken by the Provider should be proportionate. You may request an explanation or challenge a decision by contacting the Provider.

§6. Presets and user content

1. You retain your rights to the content and configurations you create in Solandris.
2. You grant the Provider a non-exclusive right to process this content to the extent necessary to provide the service.
3. Where preset sharing is available, you may share presets with others under the rules displayed in the service interface.
4. By sharing a preset, you allow other Solandris users to use, copy and adapt it for their own use within the service. This does not transfer ownership of the content or authorise use outside Solandris.
5. Do not include confidential information, access credentials or content infringing others' rights in shared content.
6. You can report unlawful or inappropriate content to contact@solandris.com.

§7. Devices and updates

1. You are responsible for connecting and using your device in accordance with its instructions.
2. Solandris may provide firmware updates, including security updates.
3. Updates are initiated by the user. The Provider may notify users about important updates.
4. The Provider does not guarantee support for every device indefinitely, subject to obligations under applicable law.

§8. Service availability

1. The Provider takes reasonable care to keep Solandris operating properly.
2. Maintenance, failures and limitations of infrastructure or third-party services may cause interruptions.
3. Solandris does not offer a guaranteed service-level agreement (SLA).
4. Where possible, the Provider will communicate significant planned downtime or serious disruptions.
5. The absence of an SLA does not limit users' statutory rights.

§9. Ending use of the service

1. You may stop using the service and request account deletion at any time.
2. Account deletion terminates the service agreement.
3. You may initiate deletion in your account settings or request it at contact@solandris.com.
4. Account data is deleted in accordance with the Privacy Policy, subject to information that must or may lawfully be retained.
5. The Provider may terminate the service in cases permitted by these Terms or applicable law.
6. If Solandris ceases operating, the Provider will comply with applicable notice and other legal obligations.

§10. Complaints

1. Send service complaints to contact@solandris.com.
2. Include sufficient information to identify the issue and contact you.
3. Complaints are handled within the time limits required by applicable law.
4. These Terms do not limit consumers' statutory rights.

§11. Personal data

1. The controller of personal data processed in connection with the service is CSHARK sp. z o.o.
2. The Privacy Policy explains the purposes, legal bases, recipients, retention periods and your rights.

§12. Changes to these Terms

1. The Provider may amend these Terms for justified reasons, including changes in law, security requirements or service operation and development.
2. Users will receive advance notice as required by applicable law.
3. Where material changes require renewed acceptance, you will be asked to provide it.
4. If you do not wish to continue under the amended Terms, you may stop using the service while retaining your applicable rights.

§13. Final provisions

1. Polish law applies, without prejudice to mandatory consumer protection rules.
2. Disputes are resolved by the competent courts under applicable law.
3. These Terms are available in Polish and English. The Polish text is the primary version, without prejudice to mandatory user protections.
4. The effective date will be specified in the approved version.